Shipping Policy
Shipping Policy
Welcome to Etharell! We are committed to providing you with a seamless shopping experience, including clear and efficient shipping processes. Please review our shipping policy below.
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Processing Time:
- Orders are typically processed within 4-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has shipped.
Shipping Rates and Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
Delivery estimates:
- Economy Shipping: 5-8 business days
- Standard Shipping: 3-5 business days
Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order online.
Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact us within 7 days of the delivery date at hello@etha-rell.store. Include your order number and any relevant details to help us resolve the issue promptly.
Changes to Your Order:
- Once an order is placed, we cannot guarantee changes or cancellations. Please contact us as soon as possible at hello@etha-rell.store for assistance.
Questions:
- For any further questions or concerns about shipping, please contact us at hello@etha-rell.store.
Thank you for choosing Etharell! We appreciate your business and look forward to serving you.